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Why Gen Z Isn’t Joining Your Credit Union (And How to Fix That)
Gen Z is shaping the future of finance. They’re digital natives who value convenience, personalisation, and purpose in the organisations...
Sep 33 min read


Inside the Mind of a Young Credit Union Member
Credit unions are built on trust, fairness, and community. But ask a Gen Z member what they value, and you’ll quickly see that their...
Sep 33 min read


The business case for offering wellness discounts to members
Wellness discounts and health-related perks have become essential tools that deliver measurable value to both members and the...
Aug 283 min read


How to promote your member benefits effectively on social media
Social media is a powerful engine for spreading the word about your services, and the same holds true when it comes to promoting member...
Aug 283 min read


Member communication: Best practices for email and push notifications
Offers and exclusive discounts are only truly valuable if your members know about them and feel genuinely excited to engage. Too often,...
Aug 283 min read


Building a Successful Member-Only Discount Programme for Small Associations
Creating a member-only discount programme can completely change how small associations connect with their members. Whether you are a...
Aug 73 min read


Leveraging Credit Union Rewards Programmes to Boost Member Engagement
Credit union rewards programmes are the secret to unlocking deeper engagement, higher retention, and new member growth. This guide will...
Aug 73 min read


The Ultimate Guide to Setting Up Member Discount Programmes
Delivering real value is what a membership organisation is about. After all, that is how you get members. Setting up a member discount...
Aug 73 min read


What Credit Unions Can Learn from Netflix About Winning the Next Generation of Members
At first glance, Netflix and credit unions may seem worlds apart. One offers on-demand entertainment. The other delivers ethical...
Jul 103 min read


Why Credit Unions Must Act Now to Engage Gen Z and Younger Members
Credit unions across the UK are facing a quiet crisis. Their member bases are ageing while Gen Z and younger Millennials, who are digital...
Jul 73 min read


Guide to Choosing the Right Member Benefits Platform
Choosing the right member benefits platform can make or break your engagement strategy. Whether you're a union, professional body, or...
Jun 223 min read


Step-by-Step: Member-Only Online Portal
In today's fast-paced world, organisations are realising the value of member engagement through clever solutions. One such solution is a...
Jun 83 min read


How Credit Unions Can Use Member Benefits to Retain Members
Find out how member benefits can transform your credit union's retention strategy. In today's UK financial market, credit unions utilise...
May 293 min read


A Guide to Integrating Benefits Platforms with Your CRM
Making your members feel truly valued is a challenge every organisation faces. One of the best ways to do this is by integrating your...
May 183 min read


The Costs and ROI of Implementing a Member Benefits Platform
Setting up a member benefits platform is about showing your members that their subscription means something and they can benefit from it....
May 113 min read


How Sports Clubs Can Boost Revenue with Partner Discounts
In today’s competitive landscape, many sports clubs are wondering how to add more value for their members without stretching resources...
May 43 min read


Our Client Reflections on IWD 2023: Inclusion and Equality
International Women’s Day is a day to commemorate the successes of women throughout history, as well as pinpointing the ongoing fight for...
Mar 16 min read


2023 Budget Review: Member Benefits Explained
There is always far too much analysis after a budget speech and, to save you time, it might be useful to pick out specifically what it...
Mar 14 min read


2024 Budget. Impacts & Opportunities for Your Members
Dr Mark Pegg explores the key implications of Rachel Reeves’ budget from the perspective of members and membership organisations . Should...
Dec 19, 20244 min read


The Fed Joins Parliament Hill: New Client Announcement
Parliament Hill are delighted to announce that we are working with The Federation of Independent Retailers (The Fed) Collaboration with...
Dec 1, 20242 min read
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