Get in Touch

We would like to hear from you as a current client, new client, member, existing partner or new partner.

We have included the key contacts for each of these areas below. Andrew, Tom, Melanie, Josh and Jennifer are supported by the wider Parliament Hill team, which includes experts in marketing, business, finance and website planning and development. This makes Parliament Hill specialists in benefit management, enabling our clients to improve their membership experience whilst boosting recruitment, engagement and retention.

 

Andrew Holden

Andrew Holden

Managing Director

Andrew is managing director and founder of Parliament Hill Ltd, the benefit management specialists. He has been at the heart of Parliament Hill’s development into becoming the leading experts in using benefits to support recruitment, retention and engagement in the membership sector.

Over the last 14 years Andrew has overseen Parliament Hill’s expansion to 90 + clients, with over 2.53 million members. His approach in business is to follow the well-known ‘do unto others’ mantra.

Andrew has over 25 years’ experience in business development, and working with financial services. If you are interested in discussing working with Parliament Hill as a new client or partner he would be delighted to hear from you.

Andrew is also the co-founder of the palliative care charity Ndi Moyo. He is also a keen tennis player and also enjoys taekwon-do, yoga and extensive discussions about GDPR.

Get in touch with Andrew

 

Tom Sparke

Tom Sparke

Associate Director

Tom is associate director at Parliament Hill, overseeing all aspects of the Client Services team including their portfolio of 90+ clients.

Tom joined Parliament Hill in 2012 and has overseen the doubling of both client and membership numbers, whilst also leading the dynamic development of client scheme websites. He is the project lead for the successful set-up and development of new clients, ensuring that they offer a tailored approach for their members.

Tom has over 10 years’ experience working in client development across all organisational types, from large trade unions, small niche societies to multinational professional chartered institutions. Excellent customer service is at the heart of all that he does, which can be seen in the successful development of Parliament Hill’s extensive client portfolio.

Tom is a seasoned runner with a passion for progressive rock bands.

Get in touch with Tom

 

Melanie Orvis

Melanie Orvis

Client Relationship Specialist

Melanie is a Client Relationship Specialist at Parliament Hill, the benefit management specialists.

As part of her role she provides expert advice, support, sector knowledge and information for a selection of Parliament Hill’s key clients, working to improve their member benefit proposition.

Building and maintaining close ties with all stakeholders at key clients is integral to what Melanie does, and she regularly attends meetings to provide detail and MI on how those schemes are performing in select areas, and to discuss and assess how the scheme can be tailored and amended to meet their member’s’ needs. Melanie also provides clients with segmented, targeted and themed communications that can be delivered to members.

Melanie is passionate about communications and public relations after completing a Bachelors Degree of Communication (Public Relations) in Melbourne, Australia in 2016. She has lived in London for the past 18 months and is embracing the UK life.

Get in touch with Melanie

 

Josh Defty

Josh Defty

Client Relationship Specialist

Josh is a Client Relationship Specialist at Parliament Hill.

As part of his role Josh provides expert account management for a selection of Parliament Hill’s portfolio of 90 + key clients, working to improve their membership recruitment, engagement and retention.

Josh provides professional telephone support for his clients’ members on the Parliament Hill managed benefits package, hosted on a dedicated website. He work with his clients on a communications plan for each year, supplying tailored and targeted content for multi-channel communication campaigns for his clients’ members.

Josh regularly works closely with all his clients providing quarterly reviews and updates, to ensure that his clients’ members are receiving an outstanding experience.

Josh is passionate about client relationships. He is a seasoned traveller and has met and worked with various different people, from all walks of life. You will rarely see him without a smile on his face and will often go out of his way to provide a high level of customer service.

Get in touch with Josh

 

Jennifer da Silva

Jennifer da Silva

Account Executive

Jennifer is an account executive at Parliament Hill, the benefit management specialists.

As part of her role she provides expert account management for a selection of Parliament Hill’s portfolio of 90 + key clients, working to improve their membership recruitment, engagement and retention.

Jennifer provides professional telephone support for her clients’ members on the Parliament Hill managed benefits package, hosted on a dedicated website. She work with her clients on a communications plan for each year, supplying tailored and targeted content for multi-channel communication campaigns for her clients’ members.

Jennifer regularly works closely with all her clients providing quarterly reviews and updates, to ensure that our clients’ members are receiving an outstanding experience.

Her professional interests include researching and conducting competitor and client benchmarks. She’s also completing her Master’s dissertation, specifically exploring membership retention within professional associations in the UK.

Get in touch with Jennifer

 

Stephanie Balthazaar

Stephanie Balthazaar

Account Executive

Stephanie is an account executive at Parliament Hill, the benefit management specialists.

As part of her role she provides expert account management for a selection of Parliament Hill’s portfolio of 90 + key clients, working to improve their membership recruitment, engagement and retention.

Stephanie provides professional telephone support for her clients’ members on the Parliament Hill managed benefits package, hosted on a dedicated website. She work with her clients on a communications plan for each year, supplying tailored and targeted content for multi-channel communication campaigns for her clients’ members.

Stephanie regularly works closely with all her clients providing quarterly reviews and updates, to ensure that our clients’ members are receiving an outstanding experience.

Stephanie is the newest addition to the client services team. She is passionate about marketing and communications. She is quick to build and maintain lasting relationships with clients and partners.

Get in touch with Stephanie

 

Get in touch

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